Six agencies. Six different problems. One framework.
Each engagement is described in the words of the supervisor, investigator, or command staff member who brought ASC in. Where Joe was an outside instructor, the audience and format are noted. Quotes are verbatim from on-the-record post-training correspondence.
Outcome
First day back on the job, the technique closed an arrest. Detailed victim narrative, then admissions to the key components of the crime from an initially confrontational suspect.
"Today marked my first day back on the job following your training, and I had the opportunity to implement your method during an interview with a victim. The initial statement provided by the victim to another law enforcement agency had not been effectively handled, but armed with the techniques I learned from you, I was able to facilitate a detailed narrative. When we located the suspect at his workplace, he was visibly agitated and confrontational. I found your approach completely disarmed him. His demeanor shifted, and he became surprisingly cooperative, ultimately making admissions to the key components of the arrest. The success of this interrogation left both myself and my partner in disbelief at how smoothly everything unfolded."
Detective Jeffrey Payton, Village of Monroe Police Department
Outcome
Note-taking, participatory Miranda, and rapport-building moved from class into real cases. One post-training interview was strong enough that the lieutenant pulled the whole office in to watch it.
"There was an overwhelmingly positive response from the Investigators and Officers in attendance, and I thought it was an extremely valuable training. We were long overdue for it here, probably an area that had been neglected for too long. It was good to get everyone on the same page, and it was interesting to watch the investigators use the techniques in real cases. I have seen them use note-taking, participatory Miranda, rapport-building, and several other techniques, and the Investigators seem to be adapting well. One of our Investigators did such a good job on a recent interview that I gathered the whole office, and we watched it as a group! Overall, I am extremely happy we went through the training as a group, and I think the two-day format was ideal for us. I think you were the right person to deliver the right message."
Lieutenant Daniel J. Belles, Colonie Police Department
Outcome
Selected to participate in the State Police's longest-running homicide training event. Attendees from across the state and beyond left with technique they could apply on active cases.
"On behalf of the New York State Police, I would like to thank you for participating in our 35th annual New York State Police Henry F. Williams Homicide Seminar. Your invaluable insight and expertise was greatly appreciated by this year's attendees, and your ability to convey a vast amount of information, knowledge, and experience assisted us in attaining our goal. Our attendees undoubtedly gained a great deal of valuable information and benefited from your experiences, as well as from your interesting and informative presentation."
Lt. Col. James E. Barnes, Assistant Deputy Superintendent, New York State Police
Outcome
Investigators working some of the most sensitive case types in state government left with technique their Deputy Chief said the bureau would carry forward into casework.
"Joe, you were a great instructor. We learned a lot from you and will take on some of what we learned. Would highly recommend you to anyone interested."
Salvatore Salerno, Deputy Chief of Investigations, New York State Justice Center
Outcome
Webinar attendee returned to his agency as an internal advocate for bringing ASC in for a full-day class. Lead-generation pattern that has repeated across the webinar audience.
"One of the best webinar trainings I have ever watched by far! Joe had so much fantastic information to share; I'm looking forward to taking a full-day class with him in the future."
Michael Davis, Broadmoor Police Department
Outcome
Validation that ASC's investigative-interviewing framework translates beyond traditional law enforcement into adjacent fields where information gathering is the core of the job.
"Excellent, well-informed presenter with a plethora of experience and information to bring to the table. Investigative Interviewing is the new form of information gathering for our career field."
Donald Heiduck, Investigative Practitioner
