Print-to-order books, handled fairly.
Every copy of The Affiant’s Standard is printed specifically for your order, so returns work a little differently than a store with books on a shelf. Here is exactly how damage, cancellations, and refunds are handled, in plain language. This policy covers book purchases; for training and course registrations, see the Cancellation & Refund Policy.
Defects replaced·24-hour cancellation·Refunds in 5 to 10 days
If your book arrives damaged, defective, misprinted, or wrong, report it within 14 days of delivery with a photo and we replace it at no cost. No need to send the copy back.
You can cancel for a full refund within 24 hours of ordering, before the book is sent to print. After it enters production, a print-to-order book cannot be returned.
Approved refunds go to your original payment method within 5 to 10 business days.
Each copy of The Affiant’s Standard is manufactured specifically for your order after you buy it. There is no warehouse of pre-printed books. That keeps the series current and lets us publish an edition for every state, but it also means we handle returns the way print-to-order publishers do: we stand fully behind the physical quality of the book and your ability to cancel before it prints, rather than accepting change-of-mind returns on a copy made just for you. Please review the title, edition, and format before you order.
If your book arrives damaged, defective, misprinted, or you received the wrong title, we will replace it at no cost to you. Contact us within 14 days of delivery at joseph@ascjoe.com with your order number and a photo of the issue. You do not need to return the damaged copy. If a replacement is not possible, we will issue a full refund.
If your order does not arrive or is lost in transit, contact us with your order number and we will replace or refund it once we confirm the shipment status with the carrier.
Books go into production shortly after you order, so cancellations are only possible within 24 hours of purchase, before the book is sent to print. Contact us within that window for a full refund. Once a book has entered production, it can no longer be canceled.
Print-to-order books cannot be returned for a refund once printed. Please review the title, edition, and format before ordering.
Refunds cover physical production issues, not disagreement with the material. If you believe there is an error in the book, we want to hear about it. Reach out and we will correct it in a future printing.
Agency, academy, and bulk orders are covered by the same defect and damage terms. Large or custom orders placed by purchase order may carry specific terms, which we will confirm in writing before you order.
Approved refunds are issued to your original payment method within 5 to 10 business days. You will receive a confirmation once the refund is processed.
For any return, replacement, cancellation, or refund, email joseph@ascjoe.com with your order number, and a photo if the book arrived damaged or defective. Joe responds personally and will make it right.
Effective Date: July 2026
This policy applies to book purchases of The Affiant’s Standard through advancedstrategiccommunications.com. For training and course registration terms, see the Cancellation & Refund Policy.
Email Joe directly with your order number. Damaged or defective books are replaced free, and refunds are handled promptly.